onsdag 23 augusti 2006

Brighton and Hove Council's complaints procedure

Brighton and Hove Council has a really good complaints procedure, and after you have made your complaint, they write to you or send you an email asking what you thought of the service - I have just received one.

If the actual services were half as good as the complaints procedure, there would be little to complain about.

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Cardinal Cormac Murphy O'Connor

Please pray for the repose of the soul of Cardinal Cormac Murphy O'Connor Bishop of the Diocese of Arundel and Brighton for 23 years ...