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Games, with others such as Mischa Black, worked within an ethos of public service excellence. It seemed in those days that things could only get better. And they did, for a time. Somewhere around the late 1960s it all went sour, first with a property boom and then with a bust that lasted all the way through the 1970s. After that came the Thatcher years and greed took over. Nowadays, managerialism rules and passengers have become "customers". But we do value your custom, a recorded message tells us. I don't think.
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