Passengers in London were stuck in a train for four hours yesterday, with the air conditioning out of action. It became sweltering hot and turned into an ordeal.
I was in a similar incident in Sweden but after 15 minutes the adjacent tracks were closed to traffic and passengers were allowed off the train. The incident turned into a trackside party with people drinking cans of beer, walking their dogs in the woods, etc, for the four hour it took for a rescue. In this instance, which was in the middle of London, people could have just been escorted to the nearest station to continue their journey as best they could.
That said, there was no need for anyone to endure sweltering temperatures. In the first place, some of the windows can be opened by a member of the staff, with a key. Where were they? There are also hammers provided for emergency use. This was an emergency. The train companies would have had a hard time prosecuting for wilful damage. Faced with a big repair bill, they would then have made sure the trains were retro-fitted with windows that could be opened.
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